insurance adjuster going over policy coverage

What Should I Avoid Saying to Insurance Adjusters After an Accident?

Whether you’re speaking with your own insurance company or the at-fault driver’s provider, you should always remain cautious regarding the statements you make. Insurance adjusters are trained professionals, and they have a job to protect the insurance company’s profits.

It’s daunting to think that an insurance adjuster would use your statements against you, but it happens. Because of this, it’s vital to think about what you say when they’re recording your statement. Even more importantly, it’s in your best interests to retain legal counsel that focuses on helping you combat unethical tactics to pursue the compensation you deserve.

Avoid These Statements:

  • “I didn’t see them” – When you say something like this, insurance adjusters are quick to turn your statements into an admission of fault. Saying you didn’t see someone implies that you were distracted or not paying attention.
  • “I apologized” – If you were empathetic in the aftermath of the crash and apologized, it’s another statement insurance adjusters can use against you. While you may be courteous and respectful, mind what you say at the accident scene.
  • “I think” – If you are not clear in your statements, insurance adjusters may try to claim that your uncertainty is not believable. Make strong statements and present facts rather than potentially damaging uncertainties.

While your statements can hurt your claim, you should also be aware of your actions. Here are some quick tips to protect your claim:

  • Don’t post statuses about the accident or photos contradicting your claim on social media.
  • Don’t accept any settlement offers or sign any paperwork without speaking with a lawyer first.
  • Don’t provide a recorded statement without your lawyer present.
  • Don’t believe what insurance adjusters tell you.

At AgnewBrusavich, we prioritize your best interests. Our goal is to obtain the compensation and justice you deserve during one of the most trying times in your life. Put our Torrance car accident lawyers on your side and learn how we can help you through the claims-filing process.



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    - David H.

    The team at Agnew Brusavich cannot come more highly recommended. If you should have some sort of personal injury case, particularly if you are a cyclist, I cannot think of a better team to handle a personal injury case.

    - E.H.

    Gerry and the rest of the AgnewBrusavich staff certainly delivered on their promises. I would not hesitate to recommend Gerry Agnew to anyone—he and his firm know exactly what they are doing, and take the time to do the very best job they can for the

    - Geoffrey L. (Member of Big Orange Cycling Club)

    Agnew and Brusavich helped me so much after an injury from a car accident. I was shaken up from the experience but they made me feel so comfortable and truly showed they cared about my case.

    - N.B.

    I was referred to Agnew Brusavich, and after meeting with Gerry I felt much better. He and his team handled all the communication between the insurance companies and opposing attorneys and kept me up-to-date throughout the process.

    - John P.

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